| | | | | | | | Spotsylvania County
Board of Supervisors Agenda
Executive Summary |
| | | | | | | | Title:
| Approval of Contract to EMS Management & Consultants, Inc. for Third Party Medical Billing |
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| | | | | | | | Agenda Title:
| Approval of Contract to EMS Management & Consultants, Inc. for Third Party Medical Billing. |
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| | | | | | | | Recommendation:
| Approve the award of a contract to EMS Management & Consultants, Inc. for medical billing and collection services to medical transport providers. |
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| | | | | | | | Non-Staff Name and Title of Presenters:
| Staff is requesting approval of contract with EMS Management & Consultants, Inc. for medical billing and collection services to medical transport providers. FREM is anticipating an increase in revenue due to improved information auditing processes and enhanced customer service options with the new vendor. |
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| | | | | | | | Summary:
| The current contract with MED3000 for medical billing and collection services will expire June 30, 2017 with no renewal options remaining. FREM has experienced continued customer service challenges with the current medical billing and collection service contractor. These have included inconsistency in account managers, limited customer access to invoices and statements, and communication gaps. Additionally, the existing contractor has just recently changed its corporate structure and name for the second time since FREM has been using them, resulting in additional inconsistencies.
A Request for Proposal (RFP) was issued by the County of Rockingham in September 2016 for medical billing and collection services to medical transport providers. The County of Rockingham has a cooperative clause which allows other localities to use the services with the awarded vendor, EMS Management & Consultants, Inc. |
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| | | | | | | | Financial Impact:
| Funding is budgeted in 110-3240-422-3190. |
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| | | | | | | | Staff Contacts:
| Jay Cullinan, Chief, FREM; Brad Quann, Procurement Manager |
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| | | | | | | | Legal Counsel:
| Jessica DesNoyer, Assistant County Attorney |
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| | | | | | | | Additional Background/Other Considerations:
| Contract is signed by Contractor and County Attorney’s Office and is attached. |
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| | | | | | | | Consequence of Denial/Inaction:
| Consequences include a possible lapse in the ability to continue EMS revenue recovery activities, with the expiration of one contract and the need to move forward with another. Additional consequences include continued challenges in customer service options available to FREM and those customers transported by EMS. |
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| | | | | | | | Talking Points:
| Staff is requesting approval of contract with EMS Management & Consultants, Inc. for medical billing and collection services to medical transport providers. FREM is anticipating an increase in revenue due to improved information auditing processes and enhanced customer service options with the new vendor. |
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